Terms and Conditions

Prices and Promotions: The prices and promotions shown on our website are subject to stock availability. Despite our efforts to maintain an updated inventory, a product may sell out before your order is processed. In the event a product is unavailable, we reserve the right to cancel your order or suggest alternative products of similar value.

Exchange Policy: We do not offer exchanges for products purchased through our website. We recommend carefully reviewing product details before making your purchase to ensure it is the item you need.

Money Refund: In the event a product is unavailable due to lack of stock or for any other reason, we will refund your purchase amount in full. The refund will be processed using the same payment method you used when making the purchase and may take a few business days to process, depending on your financial institution's policies. We hope this policy clarifies any questions you may have about our prices, availability, and purchase policies. If you need more information or assistance, please do not hesitate to contact our customer service team at WhatsApp 966705563. Thank you for trusting us for your online purchases.

DISCLAIMER

The content of this website may contain typographical errors and/or incorrect data. Said content may be periodically varied or changed by THE COMPANY, in order to include changes or improvements to the content without prior notification. However, THE COMPANY has no obligation or responsibility, nor does it make any warranty, regarding the suitability of the information, software, and/or services included therein. THE COMPANY does not guarantee or commit that the use of the information and/or material included in this website will not violate or injure intellectual property rights of any third party. THE COMPANY will not be responsible for any type of virus or any other damage that may be suffered by the computer or the computer system derived from access to the website and/or the application, as well as for the download of material of any kind that appears therein. THE COMPANY reserves the right to offer products and/or services in specific areas or locations, without being obliged to extend their application to all coverage areas of this website. The lack of identification of the areas or locations in which the product and/or service is offered within this website does not constitute any obligation for THE COMPANY, so it is not the responsibility of THE COMPANY to extend the scope of application to other areas or locations. The website may contain links to other websites, THE COMPANY is not responsible for the content or information of the sites that the user may access by establishing contact through the website.

AUTOMATIC ORDER CANCELLATION

For purchases made with the “Store Pickup” shipping method, the Customer or the authorized third party will have a maximum period of 20 calendar days, counting from the receipt of the confirmation email that the order is in the warehouse, to pick up the purchase at the warehouse.

After this period without the customer or authorized third party having proceeded with the withdrawal, it will be understood that the customer has withdrawn from the purchase and therefore Kucho Originals will proceed to cancel said order and to refund the amount paid through a Credit Note, which will be sent to the email address registered on our platform. The Customer expressly accepts this cancellation and authorizes Kucho Originals to carry it out, without any restriction and under their sole responsibility.